Privacy Policy – Divine Healthcare Services

DHC PRIVACY POLICY:

Divine Healthcare Services Inc. (“Divine Healthcare Services,” “we,” or “us”) shares the concerns of visitors (“Visitors” or “you”) to our publicly accessible Internet website (the “Site”) that links directly to this Privacy Policy (the “Policy”) about the protection of personal information online. This Privacy Policy describes our practices regarding the privacy of information that we collect through the Site, which is hosted and operated from the United States. This Policy does not govern our collection of information through any website, or by any other means, other than through the Site, or the collection of information by any subsidiaries, sponsors, or affiliated companies (“Affiliated Entities”).

We encourage you to read this Policy before using our Site. By using the Site, you agree to the terms and conditions of this Policy. If you do not agree to the terms and conditions of this Policy, please do not use the Site.

Information Divine Healthcare Collects Through the Site

Divine Healthcare Services Inc may collect two basic types of information through the Site: “Personal Information,” which is information from which a Visitor can be identified, and “Aggregate Information,” which is information from which a Visitor cannot be identified. When we use the term “Information” we mean both Personal Information and Aggregate Information.

Aggregate Information. When you visit and interact with the Site, Divine Healthcare and third parties with whom Divine Healthcare has contracted to provide services to Divine Healthcare, may collect anonymous information from three sources: server log files, cookies, and “pixel tags.”

Server Log Files. Your Internet Protocol (“IP”) address is an identifying number that is automatically assigned to your computer by your Internet Service Provider (“ISP”). This number may be identified and logged automatically in our server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited. We may use the IP addresses of all Visitors to calculate Site usage levels, to help diagnose problems with the Site’s servers, and to administer the Site. Collecting IP addresses is standard practice on the Internet and is carried out automatically by many websites.
Cookies. Cookies are data that a web server transfers to an individual’s computer for record-keeping purposes. Cookies are an industry standard used by most websites and help facilitate a Visitor’s ongoing access to and use of a particular website. Cookies do not cause damage to your computer systems or files, and only the website that transferred a particular cookie to you can read, modify or delete such cookies. If you do not want information collected through the use of cookies, there are simple procedures in most browsers that allow you to delete existing cookies, to automatically decline cookies, or to be given the choice of declining or accepting the transfer of particular cookies to your computer. You should note, however, that declining cookies may make it difficult or impossible for you to use portions of the Site.
Pixel Tags. The Site may use so-called “pixel tags,” “web beacons,” “clear GIFs” or similar means (collectively, “Pixel Tags”) to compile aggregate statistics about Site usage and response rates. Pixel Tags allow us to count users who have visited certain pages of the Site, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and when the email has been opened.

Personal Information. You are not ordinarily required to register or provide Personal Information in order to access our Site, though certain functionalities (such as our information request feature) may require registration. We collect Personal Information from you only when you voluntarily provide it to us. Personal Information may include contact information, such as your name, postal address, telephone numbers, and/or email address.

Use and Disclosure of Information Divine Healthcare Services Inc Gathers Through the Site

We may use or disclose your Information, including to Affiliated Entities, in any of the following ways.

Communications. We encourage Visitors to contact us with questions and comments. Information may be used in order to respond to your questions and comments. Responses to your communications may use your Information to contact you by email, phone, or other mediums depending on the circumstances. 

Business Purposes. We may use your Information for internal business purposes, such as analyzing and managing our businesses. The information you provide through the Site may be combined with other information you provide to Divine Healthcare (via online or offline means), with demographic information and other information that is publicly available, or with other information about you that Divine Healthcare Services Inc may otherwise obtain online or offline.

To fulfill or meet the reason you provided the Information. For example, if you share your name and contact information to ask a question about our services, we will use that Information to respond to your inquiry by email, phone, or other medium depending on the circumstances. We may also save your Information to determine if we should offer new products or services.

Critical Communications. From time to time, we may (but shall not be obligated to) use your Information to email you important information regarding the Site or changes to our terms of use Conditions, and Policies (“Critical Emails”). Because this information may be critical to your use of the Site, you may not opt out of receiving these emails.

Third-Party Service Providers. We work with third parties who provide services, including website hosting, data analysis, newsletter services, promotional activities, and other administrative services. We may share your information with such third parties for the purpose of enabling such third parties to provide such services to us. We also share Information about your use of the Site with our social media, advertising, and analytics partners.

To personalize your website experience. We may use your information to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our website, third-party sites, and via email or text message (with your consent, where required by law).

Miscellaneous. Finally, we may disclose your Information if we believe that we are required to do so: (i) by law; (ii) to comply with legal processes or governmental requests; (iii) to enforce our terms of use; (iv) to protect our operations; (v) to protect the rights, privacy, safety or property of Divine Healthcare, you or others; and (vi) to permit us to pursue available remedies or limit the damages that we may sustain.

Data Aggregation. We use, disclose, and analyze Information in order to enhance website security and track the popularity of certain pages of the Site, the success of our email notifications, traffic levels on the Site, and other usage data, all of which helps us to provide content tailored to your interests, improve the Site and related services, and to otherwise enhance your experience on the Site. We may share Information with Affiliated Entities and other third parties.

Cookie Usage

We use cookies on the Site. The information below details the main cookies used on the Site, how we use them, and how to find out more about them. This list does not include all cookies used on the Site.

Special Note for Parents. Divine Healthcare takes seriously its obligations under the Children’s Online Privacy Protection Act concerning the collection of Information from individuals under the age of thirteen (13). The Site is not directed at children, and we request that children under the age of 13 not provide Information through the Site.

Security. We have security measures and tools in place to help protect against the loss, misuse, and alteration of the information under our control. No method of transmitting or storing data is completely secure. As a result, although we strive to protect your Personal Information, we cannot guarantee the security of any information you transmit to us through or in connection with the Site. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with “Contacting Us” below (note that physical mail notification will delay the time it takes for us to respond to the problem).
“Do Not Track” signals. This Site does not recognize “do not track” signals and other mechanisms. Your Information will be treated the same as every other visitor, in accordance with this Policy.
Other Third-Party Sites. The Site may contain links to third-party websites. These linked sites (including the websites of Affiliated Entities) are not under Divine Healthcare’s control, and we are not responsible for the privacy practices or the contents of any such linked site, or any link contained in any linked site. We provide such links only as a convenience, and the inclusion of a link on the Site does not imply endorsement by Divine Healthcare of the linked site. If you provide Personal Information through any such third-party website, your transaction will occur on such third party’s website (not the Site), and the Personal Information you provide will be collected by, and controlled by the privacy policy of, that third party. It is important that you familiarize yourself with the privacy policies and practices of any such third parties.
Assignment. We reserve the right to transfer all information that we collect from users of the Site to a third party in the event of any merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of Divine Healthcare’ assets or stock (including without limitation in connection with any bankruptcy or similar proceedings).

Updating Your Information and Contacting Us

Divine Healthcare has procedures in place to keep your Personal Information accurate, complete and up to date for the purposes for which it is collected and used. You may review the information we have collected and where appropriate you may request that it be corrected. We also provide you with you several options for reviewing, correcting, updating or otherwise modifying information you have previously provided:

You may email us at: help@divinehcservices.com
You may call us at 903.595.2400
You may send mail to the following postal mail address:

Divine Healthcare Services Inc.
Attn.: Website Privacy Policy
3200 Broadway Blvd, Suite 268, Garland Tx, 75043

Please clearly indicate the information that you wish to review or have changed. We will endeavor to comply with your request as soon as reasonably possible. Please note that despite any removal of or change to Personal Information requested there also may be residual information that will remain within our databases and other records, which will not be removed or changed.

Choice

From time to time, we may ask you to indicate whether you are interested in receiving emails and other information from Divine Healthcare. If you elect to receive these communications, we will occasionally send you emails or other information that matches your requests.

If at any time you wish to stop receiving communications from us, please let us know by emailing, calling, or writing to us using the contact information listed above in Contacting Us and indicate whether you want to stop receiving all or just certain types of communications. Further, if we have contacted you via email, you can unsubscribe from emails by using the unsubscribe feature in the email you received. In addition, we do not disclose your Personal Information to third parties, including Divine Healthcare’s subsidiaries, for the third party’s direct marketing purposes if we have received and processed a request from you that your Personal Information not be shared with third parties for that purpose. If you would like to submit such a request, please just let us know by emailing, calling, or writing to us using the contact information listed above in Contacting Us. Please indicate that you request that Divine Healthcare not disclose your Personal Information to Divine Healthcare subsidiaries and/or other third parties for direct marketing.